Eyal Abramsohn
The Hybrid Hotelier
Tutorials
Technology
Hotel Operation
Eyal Abramsohn
New players are entering the hospitality industry alongside the veteran generation of hoteliers. However, we are witnessing talented young employees leaving the industry for more comfortable and rewarding jobs, creating a shortage of quality personnel and professional knowledge, especially in the operational departments that are crucial for the hotel's daily functioning.
Additionally, new technologies are constantly being introduced into hotel operations, requiring regular adjustments. How can we meet these challenges, keep up with innovations, and stay updated?
Nice to meet you: Eyal Abramsohn – Hotel Operations Services with over 10 years of experience in various roles and hotels. I bring up-to-date knowledge from the hospitality world, along with rich operational experience, including the use of innovative technologies and tailored work methods.
Developing work procedures, checklists, interfaces, and the transfer of information within and between departments
Building Work Processes
Monitoring the use of existing technologies, continuously improving system performance and updating it, exposing to new technologies, and implementing them
Technological Monitoring and Optimization
Developing the guest journey from an operational perspective, service training, managing guest reviews, analyzing statistical reports, and more
Guest Experience Management and Improvement
Establishment of Room Division departments and personal "Mentoring" support for operational departments
Department Establishment and Mentorship
My Services
Third-Generation Hotelier
I inherited my deep love for hospitality and hotel management from my family. I am a third-generation hotelier in Israel: my grandfather, Morris Cassouto R.I.P, was the President of the Israel Hotel Association and, together with my grandmother Fortuna Cassouto R.I.P, managed a chain of hotels in the country. My father, Yuval, was also a seasoned hotelier, managing hotels throughout his life.
I hold a Bachelor's degree in Business Administration from the University of Munich. Over my career at global chains like Hilton and Accor, both in Israel and abroad, alongside private hotels in Israel, I gained professional experience in all aspects of hotel operations: starting as a front desk clerk, through housekeeping and sales, and up to senior roles such as Front Office Manager, Operations Manager, and Director of Room Division – a field personally dear to me. Additionally, I have been exposed to various working methods and developed structured and efficient ways of working.
As a curious person who loves to explore innovations in the field, I am well-versed in various PMS systems, digital hotel services, and other technologies. In my last role as Head of the Rooms Division in a hotel establishment team, I implemented all the technological systems for the Room Division and established the front desk department from the planning stage of the counter.